Meet our experts

Who we are

We are a group of dedicated real estate professionals that understands the value of teamwork and positivity. Our collaborative approach to helping our clients find the right professional for the right job, allows each member of our team to specialize in unique segments of the marketplace. Built on a foundation of hard work and accountability, our team believes in a balanced lifestyle, positive reinforcement and good old fashioned fun!

Scott Humphreys


B. Comm, AACI, P. App., CRP

Scott is a dedicated real estate professional focusing predominately on complex real estate problems for a variety of public and private organizations. In June of 2013, Scott acquired D.R. Coell & Associates (DRC) and as acting President led the new team as it expanded to embrace the demands of the quickly changing market in terms of technology, finance, human resources and marketing. Scott is now a Principal Partner and focuses on mentoring team members and new business acquisition.

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Rick Howard



Rick Howard has over 25 years experience in real estate appraisal, insurance appraisals, reserve fund studies and the valuation of personal property. Rick holds an AACI, P.App. through the Appraisal Institute of Canada (AIC), which is the highest real estate appraisal designation in the country. He is also a Certified Reserve Fund Planner (CRP) through the Real Estate Institute of Canada (REIC), and is a Certified Personal Property Appraiser (CPPA) through the Canadian Personal Property Appraisers Group.


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Jackson Biehl



Jackson Biehl joined Canadian Self Storage Valuation Services in spring of 2019 as an Appraisal Assistant, formerly working in an administrative role for the BC Public Service. Jackson graduated from St. Francis Xavier University in 2015 with a Bachelor of Science, Honours in Chemistry. He is currently enrolled in the UBC Sauder School of Business working towards the Accredited Appraiser Canadian Institute (AACI, P.App) designation.

Alanna Gagliani



Alanna Gagliani joined Canadian Self Storage Valuation Services in 2015 as the office administrator before shortly realizing she has great admiration for the appraisal field. Alanna graduated from the University of Victoria with a Bachelor of Science in Biology in June of 2014 and is now continuing her education at the University of British Columbia Sauder School of Business, working towards her Accredited Appraiser Canadian Institute (AACI, P. App.) designation. Alanna is now an Associate focusing on all types of commercial real estate assets including, but not limited to office, multifamily, industrial, retail, and development land as well as specializes in the appraisal of First Nations interests throughout B.C.

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Ben Fisher, Dipl. Eng. Tech, BURPI, RI


Dipl. Eng. Tech, BURPI, RI
Ben Fisher joined Canadian Self Storage Valuation Services in the fall of 2021. Ben has been actively involved in real estate development for over 12-years diversifying most of his experience working for reputable developers including Brookfield Properties, Cressy Development Group, Mosaic Homes and Mattamy Homes. Currently enrolled in UBC’s AIC Program, Ben intends to obtain his AACI designation and work as professional appraiser specializing in comprehensive development appraisals.

Rachel Hansen


Rachel joined Canadian Self Storage Valuation Services in the Spring of 2018. She is currently pursuing her degree in Business Administration. Rachel’s dedication to constant learning and problem solving have made her a valuable asset to our team. She is particularly interested in creative solutions to make processes more effective and efficient for all users. Rachel’s motto is “leave it with me” and we are confident that no matter what you need Rachel will be able to help